Synology plex disappeared. No changes on the Synology Nas.

Synology plex disappeared Hi there, Server just randomly disapeared from Plex, been running fine for 2+ years. Help please. 8227-7000 and Plex keeps manually stopping after only 10 seconds or so. In this video I'll show you how to fix Plex not seeing media folders on your Synology NAS. Is there anything I can do? ChuckPa November 28, 2023, 3:41pm 2 Synology FAQ - Questions Aug 4, 2019 · So my Plex folder has just disappeared. 5. Anyone else running into this? When I go to settings I dont see any of the server settings any more, just player settings So I downloaded the latest server update today, and then Plex disappeared completely off of my Synology DS418Play. However, I noticed that the main menu now ONLY shows Synology apps and not apps like Plex os other non-Synology apps. Mar 10, 2013 · After i added a new drive my plex library is now missing when i try to access via apple tv or any of the other methods? Oct 31, 2023 · FAQ 34: Control Plex Media Server desktop icon visibility Server Version#: 1. 8. in either case I download the patch and goto Synology nas console and install patch Server Version#: 1. I’m running DSM 7. When I try to add new library folders it says that the folders are empty. For questions and comments about the Plex Media Server. Checked shares and one of my nas drives is missing. After manually running it I noticed that I could logon however I was not presented with all the normal users. All went well, a data was saved however now I can’t find my Plex library. 70009324 Player Version#: Android 4. Jun 10, 2023 · I current running a Synology 1621+ on the latest DSM; I've been using Plex for months with no issues. Ask a question or start a discussion now. Now I can’t access my server anymore, neither through Desktop, Browser or mobile device (Plex app). Feb 8, 2025 · Running the latest version of Plex Media Server (version 1. 142. But no other users could see the server at all! Aug 4, 2019 · So my Plex folder has just disappeared. version: 1. tv, no luck! edit: this comment solved it for me! Aug 23, 2024 · Hi all. plex. A place to answer all your Synology questions. Also, in the left hadn’t column with all the available servers, I could only see servers that had been shared with me, nothing locally. Dec 25, 2024 · I’m not sure when this started but any libraries hosted on Plex server running on my Synology NAS no longer have a Add to Watchlist button. Other connected servers from friends Sep 17, 2024 · On my TV Shows library (which is on two Synology NAS devices) it sporadically stopped updating new files and said some files were unavailable but I could still play them. 2 days ago I noted that I no longer could reach my server from local apps or the webgui of the server. I went to submit a ticket, and the service platform guided me to the solution. I tried manual install with the latest package from Plex. It is still available in the package centre and can also be called up. Mar 12, 2023 · Hi! Come and join us at Synology Community. Couldn’t be happier, outside some minor annoyances with plex not recognizing a few titles here and there. 19. Mar 2, 2025 · Same here. Libraries host on my Windows Plex server still has the Add to Watchlist button. I've tried reclaiming the server and re-adding library folders. 2 Been running this server for years and have not changed anything for ages. 2-64570 Update 1 to listed PLEX server version, the desktop icon for PLEX disappeared and it also disappeared from the Main Menu. Plex package icon has disappeared from Main menu, I can still see it in the Package center (installed), I can open it and see the web interface, Plex server works as expected. I was just watching a show & went to add some more and the folders gone? Did a search for it, nothing. I am also having this issue suddenly after upgrading my Synology NAS DS916+ from Version: 7. 1. Tonight my server and media no longer appeared in Plex for me. Even worse, the plex application was missing from the list of built-in applications. Remote users couldn’t access those files. 2309 plex version dsm 6. x), Portforwarding 32400 active. 15. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. Today I dug into the software and saw that Plex needed to be repaired. 2 (4948) Something happened to infuse during the night. Mar 5, 2025 · Plex Media Server server-docker, server-synology jdbecker20_gmail_com March 5, 2025, 3:31am 1 Server Version#: 1. I don’t see my mediatheques and the server options on the config. Anyone else having these issues? Jan 21, 2021 · Hi! Come and join us at Synology Community. I've tried uninstalling the Plex software and reinstalling it but same outcome. All the organization I have done is wiped out! I have to rescan my library before my movies are available. My question is: how can I access these plexmediaserver Dec 5, 2016 · Hi! Come and join us at Synology Community. Randomly films disappear from my movies section. As there was an update available, I updated both server/player but same result, my synology Plex server has vanished… I completely uninstalled the server and reinstalled it from Jul 19, 2021 · Hi! Come and join us at Synology Community. 5772 by downloading the package and installing via "Package Center > Manual Install". I have created a new Plex-account. May 14, 2020 · Server Version#: Version 1. At step 6 of these instructions, I'm meant to give folder permissions to user "plex", but no such user appears, even though I've installed Plex as indicated. I went to settings and under Agents, all the agents have disappeared under all the categories (see screenshot). Control Panel>Firewall>Edit Rules>LAN 1>Editing a Profile>Select from a list of build-in applications> (missing Plex built-in app with its port 32400). If that doesn't fix it, let me know if you have 2 plex shares on the Synology: Plex and "Plex Media Server". Dec 22, 2024 · Server Version#: Synology 64bit 3. 2764 I have been running this Plex server for some time troublefree but since today, the Synology server has disapeared of my list of plex servers. Plex Gone After Synology Update I updated my Synology NAS last night, and since then Plex has disappeared. Today I opened plex on my computer and all I see is this: It looks like the 'media server' portion is not working or something. Jun 8, 2014 · It appears that at one point or another a DSM or Plex upgrade messed up my Plex installation because I now cannot download any metadata for any movies or TV shows I add. 7639-fb6452ebf) for so i woke up a few weeks ago and the server i had running on my synology disappeared so i decided to reinstall plex but it doesn’t bring me to server set up it brings me to the plex dashboard where i can only see the servers that are shared with me any help is greatly appreciated. Oct 22, 2024 · 7. ) but only when my Mac is on. Recent realizations: By downloading Plex Media Server to my Mac, I can view the movies and tv shows on my NAS via local devices on the same network (tv, comps, etc. I’m not sure what happened here. 1-42962, Plex 1. 7) as a music library server (CD,albums, etc. 5tb of videos) so they're still there somewhere? Is there a logical explaination for this that i'm missing? I refreshed the 'Remote Connection' tab in the Plex settings menu, and suddenly the whole Synology server has disappeared from Plex! I went into my NAS drive through the Synology Quickconnect link to reconnect the Plex Media Server, and it tells me that I can't access my Plex package via Quickconnect. I got into my Synology and saw it wasn’t listed in my apps. We suffered a power outage and when power returned (a few minutes later) I rebooted the NAS and Plex wouldn't load because it couldn't connect to the server. What reference articles should I reference to resolve? Thanks Server Sep 29, 2023 · I had Plex on my Desktop and after updating, the icon disappeared. Note that if I browse folders from plex I do see the hidden folders. This morning all Plex connections are gone. I’ve tried to log Apr 3, 2024 · I'm running DSM 7. 1-69057 Update 3, to Update 4 recently. I have tried uninstalling and reinstalling Plex with a Claim token but the problem still persists. No changes on the Synology Nas. Is there a way too add the Plex shorcut back to the desktop? Thanks. Sep 15, 2023 · After upgrading my Synology DS720+ DSM version DSM 7. The Plex icon disappeared from the nas desktop. Running on Windows 10, server has been fully functional with remote access enabled for 6+ years, with little to no issues. All cd music is first loaded onto an external hard drive, and then migration of music is done after creating the music ‘library. 2-72806 caused my Plex Server on a DS 1522+ to stop and become unresponsive, mentioning a compatibility issue with the DSM. What would prompt this? I’ve tried some of the troubleshooting steps with claiming server and nothing is working to get it to synch. . 9463-630c9f557 Player Version#: n/a Today when I tried to access my Plex server from the app, I noticed it was completely missing. It worked like a charm, and I still logged the ticket so they had a record of the incident. Still nothing. It has only been up about a week and I’ve had a few kinks but for the most part not part. Jun 10, 2023 · I click run, it tries to install and the icon appears on desktop but disappears on completion. Oct 7, 2023 · When I try to play a file on my Plex app via my Synology NAS I get the following message. 2309-f5213a238 Player Version#: I do not know Recently I noticed my Plex Server wasn’t running on my Synology NAS. 13. I have been using plex installed on a Synology NAS for a few years without issue, regularly doing the manual update through the package centre. My Synology Plex server has disappeared. Continuing the discussion from Plex for Synology - No 'Plex' Folder shown in DSM: I don’t see the plex shared folder nor the plexmediaserver user that should have been created during the installation. When I clicked run in the package center, a box would appear that said loading, but then it would go away and nothing happened. 5395 Player Version#: Web Client 3. No libraries were showing up, and my server didn’t even appear in the settings. Select your media folder and click Edit -> Permission tab 3. 2 Aug 22, 2023 · Hi! Come and join us at Synology Community. Oct 31, 2023 · Just did a manual update of plex on my Synology DS920+. I figured it would be easy to add back as in the past, I simply opened the Main Menu, right clicked and added the shortcut to the desktop. I can Jun 12, 2024 · Hello, recently I got a new router and when I connected my Synology NAS to it, the IP changed, and it locked me out of my server. This half-fixed the problem since it allowed me to access my server through the Plexamp app and by entering trough app. tv, the Plex mobile app (iOS), PlexAMP, and Prologue. 2. Feb 16, 2023 · Installation and Setup of Plex Media Server on Synology This How-To is in multiple parts to make it easier to find whichever specific step you’re looking for. I have a Domain Name with Lets Encrypt Cert and a local Static IP on the Synology Apr 17, 2025 · Now for my Plex problem - when I access my Plex server after rebooting the NAS, none of my movies are populated/available in the Plex movie library, including my movie collection folders are empty. 6954-7000 Player Version#: ? Plex server on Synology (since at least 10 years now, DSM 7. Iit's just not visible in the main menu, the one opened clicking in the left upper corner. But when I open the Plex Web I can’t see the movies and music. Can just see personal info but server tab is missing. Only visited the admin web gui to help identifying new media. I went to the Plex website, downloaded the latest version of the Plex package, and installed it Jun 21, 2025 · Plex Not finding many of my shows on DSM6. ) only. How do I get it back? It still works but, having the icon there was better than opening up the package manager. Apr 15, 2025 · Regardless of connectivity the previous day, every morning the Synology-based libraries are once again invisible / 404’d on Plex. 26. I now have tried to install Plex on my NAS, but the website login portal (where you sign in using the DSM isn’t connecting to anything. I share the server with a few friends and family who have had no trouble accessing the libraries at any time. I have been using Plex on my Synology Diskstation DS1517+ for years. I can see the directory where I have transferred the movie/music to, but it doesn’t show the files. My movies are intact on my NAS, but I can’t locate them in the Plex site/app/etc… Server Version#:1. Oct 17, 2018 · Server Version#: Synology DS918+ PMS 1. 32. 18. 9314. This page is community-driven and not run by or affiliated with Plex, Inc. Also tried to connect via sftp - but only see the recycle bin. 9314 Player Version#: Version 4. Now the weird thing is I can still watch the shows from plex, and the storage hasn't gone down (got about 1. It’s looking for port 32400, but nothing happens I’ve been running a server off my Synology DS1520+ (DSM 7. Aug 4, 2019 · So my Plex folder has just disappeared. The next day when I turned it back on, I noticed I couldn’t see my Plex Server. 6 + Player Version#: N/A Ability to hide Plex Media Server icon on DSM desktop At the request of many Synology users, we’ve been able to add the ability for you, the DSM admin, to control whether Plex Media Server is visible on the desktop of those users who you allow to sign into your Synology NAS. Sep 28, 2021 · Moved server install from Mac to Synology NAS DSM7 using instructions here: Migrating Plex from Mac to your Synology NAS (and using the latest PMS package directly downloaded from here) Moved all media to NAS Everything worked beautifully for the primary user/admin of the server. JaysPlex December 29, 2022, 8:50pm 4 EasyBreezy86: Nov 30, 2024 · I have transferred all my movies and music to the Synology and installed Plex Media Server on it. 1 and Plex 1. Normally For clarification, I am running the Plex media server on my MacBook Pro and pointing it to the files on my Synology NAS. 2 (Plex Web) Nov 16, 2021 · Hi! Come and join us at Synology Community. Ran update over weekend, & since have only been able to sporadically keep server connection present in PMS (v 1. There are 2 ways I do patches to plex, one is if patch is available on synology nas (the installer says there are updates) the second is the “manual” update that plex app server says it wants and has to be installed manually. 3) on Mac Mini (late 2012, running Catalina OS 10. Rebooted Apple TV twice and in infuse i tried restore. 1 Server has been working fine. 40. I have Plex server on synology NAS, latest version DSM and Plex Server. 5tb of videos) so they're still there somewhere? Is there a logical explaination for this that i'm missing? Oct 16, 2017 · Hello all, I installed Plex and it was working well until it wasn’t…in a panic, I searched for solutions and having found none, decided my best option was to clear my NAS and start completely over. The other day, my area had a power outage which turned off my Synology. 2764 Player Version#: Version 1. 5tb of videos) so they're still there somewhere? Is there a logical explaination for this that i'm missing? Upgrade to PMS DSM7 version 1. Nov 16, 2021 · Hi! Come and join us at Synology Community. Loaded the music via XLD ripping software. I have tried this solution: "1. tv, but if I entered Plex through my NAS, my server was May 25, 2021 · Hi! Come and join us at Synology Community. Nov 14, 2023 · Previously when Plex was started, the Plex icon would show on the Synology desktop and I could start the web version of the player by clicking on it. I can't even find it in the package center, nor can i download straight from the Plex site. 3. I’ve opened Plex Media server from the Nas and does not pick it up. Without any noticeable change happening, my library has completely disappeared from my account and does not show up logging in from any device. I did it, but still nothing. And when I clicked to see if the file was missing, it was still there. tv/t/installation-setup-of-plex-media-server-on-synology/572179/6. ’ I’ve noticed that there are cds that are missing Jun 28, 2015 · I have only had this issue happen one time where all my friends disappeared. For a temporary solution, I went back to the old router and set the NAS to the old IP. 3148 NAS & Devices server-synology 5 149 January 8, 2020 Last few episodes form almost every show missing NAS & Devices server-synology 10 92 January 8, 2020 TV Shows not Displaying NAS & Devices server-synology 7 90 December 21, 2019 New episode put in folder dont apper Metadata Sep 14, 2024 · Infuse pro 7. I just noticed it tonight. Open Control Panel -> Shared Folders -> 2. tv password yesterday. I still cannot access the NAS directly from Plex. Unavailable Media The Plex Server can't find or access the media file for this library item at the expected location. But now, even though the server is running and working 100% ok, and all is good and working ok the icon doesn’t show. 73. Server Version#: Version 1. Nov 28, 2023 · Plex Media ServerNAS & Devices server-synology Brendianer November 28, 2023, 1:49pm 1 PLEX disappeared After the last update, PLEX has disappeared from the desktop (where it was previously pinned) and from the installed applications. 1-69057 Update 5) with almost no problems nearly 24/7 for a year or two now. Apr 11, 2020 · Installation and Setup of Plex Media Server on Synology This How-To is in multiple parts to make it easier to find whichever specific step you’re looking for. My server disappeared on web explorer about 3 hours ago… At least the Apple TV app still conects to my library… Skoti March 3, 2025, 1:47pm 3 Sep 21, 2025 · I recently replaced all the hard drives in my Synology NAS one by one after one of them became degraded. I changed my plex. Last night my network went down (provider issue) and when it came back up the IP to my Domain changed. Dec 26, 2022 · The NAS is a synology DS220+. 41. If you’re new to Plex then reading this thread in sequence is probably the best approach. 4. I'm following the instructions at https://forums. aaqjp zyz cnkpmiy mtxqmz slejp mhrueg fohg kvaj pvclh wrtzb aftiq uqxhdrj qvqxo dpd xnl